Cookie Policy

We use cookies on our website for a number of reasons, including to enhance performance, analyse traffic and personalise advertising. To find out more and see what your options are, read our cookie policy. By continuing to use this website you accept our use of cookies.

Accept and close

Do I need to do anything or will my policy automatically expire?

What if I want to continue my policy?

Does Ageas have an alternative product? / Is there an alternative product?

What about my rewards points I have earned?

What if my claim is still ongoing after the date in which my policy expires?

What happens if one of the items your suppliers have replaced for me stops working after my policy expires?

If my policy is extended due to a pre-booked trip, will this include cover for my gadgets (Stuff X3) too?

When will I hear back after sending you my booking invoice? (Core with pre-booked travel only)

What will happen to all the personal information you hold about me?

Can you cancel my cover if I have pre-booked travel beyond the six months?

Still need help?

If you need to get in touch, the best way to speak to us is via live chat. We're here 9-5 Monday to Friday.

Powered by

Back Me Up is a trading name of Ageas Insurance Limited, part of an international insurance group with a heritage spanning more than 190 years. In the UK, Ageas provides over seven million customers with award-winning services.